Delete Your Chapta Account & Data

Account & Data Deletion Guide

This page explains how to delete your Chapta account and associated data, what information is removed, and our data retention policies.

How to Delete Your Account

Option 1: Delete Through the App (Recommended)

1. Open the Chapta app
2. Go to Settings (bottom navigation)
3. Scroll to “Account” section
4. Tap “Delete Account”
5. Enter your password to confirm
6. Confirm final deletion

Option 2: Email Request

Send an email to chapta.app@gmail.com with:

• Subject line: “Account Deletion Request”
• Your email address associated with Chapta
• Request to delete your account

Data Deletion Details

Data That Will Be Permanently Deleted:

• Profile information and preferences
• CV and professional documents
• Job search history
• Saved jobs and applications
• Chat history with AI assistant
• Account credentials
• Device tokens and login history

Data That Is Retained:

• Anonymized usage statistics
• Aggregate analytics data
• Basic transaction records (if any) for legal compliance

Retention Period:

• Account deletion processes within 7 days
• Backup data removed within 30 days
• Legal compliance data kept for required duration (6 years)

Additional Information

Before Deletion:

• Download or save any important information
• Complete any pending job applications
• Cancel any active subscriptions

After Deletion:

• You cannot reactivate your account
• All automated job alerts will stop
• Access to previously saved jobs will be lost

Need Help?

If you encounter any issues with account deletion:

1. Email chapta.app@gmail.com
2. Visit our Support Center
3. Check our Privacy Policy

Chapta is committed to protecting your privacy and managing your data responsibly. We process all deletion requests in accordance with data protection laws including GDPR and UK Data Protection Act 2018.