Frequently Asked Questions

Find answers to common questions about using Chapta for your job search.

Getting Started

Q: How does Chapta match me with jobs?

A: Chapta uses AI to analyse your profile, CV, and preferences to find jobs that match not just your skills, but also your career goals, preferred work culture, and compensation requirements.

Q: Do I need to upload a CV to use Chapta?

A: While not mandatory, uploading a CV helps our AI better understand your experience and qualifications, leading to more accurate job matches. You can also build your profile through our interactive chat interface.

Q: Is Chapta free to use?

A: Yes, Chapta’s core features are free to use. This includes job matching, profile creation, and basic application features.

Using Chapta

Q: How do I improve my job matches?

A: Keep your profile updated, respond to the AI’s questions about your preferences, and provide feedback on job suggestions. The more you interact, the better your matches become.

Q: Can I save jobs for later?

A: Yes, you can save jobs by swiping right or using the bookmark icon. Access your saved jobs anytime in the “Saved” tab.

Q: How do I apply for jobs?

A: When you find a job you like, tap the “Apply” button to see application options. Some jobs offer direct application through Chapta, while others may redirect to the company’s website.

Profile Management

Q: How often should I update my profile?

A: We recommend updating your profile whenever you gain new skills, change job preferences, or want to modify your salary expectations.

Q: Can I have multiple job search profiles?

A: Currently, you can maintain one comprehensive profile but can easily update your job preferences and search criteria as needed.

Q: How do I change my job preferences?

A: Use the chat interface or go to Settings → Profile to update your job preferences, including salary, location, and work arrangement preferences.

Technical Questions

Q: Which browsers/devices support Chapta?

A: Chapta works on all modern browsers and is available as a mobile app for both iOS and Android devices.

Q: Why am I not receiving notifications?

A: Check your notification settings in both the app and your device settings. Ensure you’ve granted necessary permissions for push notifications.

Q: How do I report a technical issue?

A: Email us at chapta.app@gmail.com with details about the issue, including screenshots if possible.

Privacy & Security

Q: How is my data protected?

A: We use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for more details.

Q: Can employers contact me directly?

A: Employers can only contact you through our platform if you’ve applied to their job posting.

For additional questions, please contact our support team at chapta.app@gmail.com.